Category: Hyper-V

Hyper-V Server 2012 – Cannot Connect to the RPC Service On Computer

I recently made the switch from VMware to Hyper-V Server 2012.  For the most part the transition has gone well however I recently ran into an issue with connecting to my Hyper-V server from Windows 8 Hyper-V Manager.  After chasing the issue for several hours I finally came across the solution.  My particular environment is configured using a Workgroup and not an AD Domain.  If you aren’t familiar with configuring Hyper-v Server and your management workstation for a workgroup setup you can read more about specific configuration steps here.  Part of the configuration requires that you create a local user account with the same username/password combination that you use to login to your Windows 8 machine.  After successfully configuring the Hyper-V and using Hyper-V Manager on Windows 8 I had zero issues for several months.  Today I attempted to connect to my remote Hyper-V Server and received the following error.  Cannot connect to the RPC service on computer ‘your server’. Make sure your RPC service is running.”  After researching the error for a few hours I came across another post someone experience the same issue that was caused by a password expiration on the Hyper-V server.  Simply resetting the password resolved the issue.  Here are the steps.

  1. Open Remote Desktop and connect to your Hyper-V Server
  2. Login to your Hyper-V Server using the same user account that you login to your management workstation (Windows 8 in my case).  This will be the same account that you previously added to the Hyper-V server as part of the workgroup configuration.
  3. You will be prompted with a message indicating that your password has expired.  Reset your password.  Note that you can reuse passwords so resetting the password to the old password surprisingly worked for me.
  4. Open Hyper-V Manager and connect to your Hyper-V Server … you should no longer receive the error.